Stars and Stripes Plumbing respects your privacy and is committed to protecting all personal information you transmit to us when using our website and services. This policy is maintained and updated regularly to comply with all state and local regulations, and applies to all systems maintained by the company.

Our primary website can be found at: https://starsandstripes.plumbing

Information We Collect

When you interact with our website, request service, or contact us, we may collect personal information such as:

• Name
• Phone number
• Email address
• Service address
• Information related to your home’s plumbing system
• Voice recordings and transcripts
• Chat logs and metadata

Collection Mechanisms:

This information may be collected when you:

• Submit forms on our website
• Contact us by phone, email or chat
• Request plumbing services

How We Use Your Information

We do not sell or expose your information to 3rd parties or data brokers. The information we collect may be used to:

• Schedule and manage plumbing service appointments
• Respond to customer inquiries
• Provide customer support
• Send notifications and appointment reminders
• Improve our services and website functionality
• Deliver service reminders and promotional offers
• Enable access to Memberships & our Client Portal

Data Handling & 10DLC Compliance (SMS)

Delivery frequency may vary; msg and data rates may apply depending on your mobile carrier or ISP.

You may opt-out from messages at any time: Simply text STOP to (425) 434-9320. After sending “STOP”, we will automatically confirm your unsubscribe status via reply SMS. After this confirmation, you will no longer receive SMS messages from us.

If you want to opt-in again, reply “START” or contact our customer support. If you’re experiencing issues, send “HELP”, or contact us directly at: service@starsandstripes.plumbing

* Stars And Stripes Plumbing is not liable for delayed or undelivered messages.

* If you have questions about your text plan or data plan, please contact your wireless provider.

Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors in support services (such as customer service providers or scheduling platforms) is permitted.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Cookies

If you leave a comment on our website, you may choose to save your:

• Name
• Email address
• Website

These cookies are used for convenience so you do not have to re-enter your information when leaving another comment. These cookies may remain for up to one year.

If you visit our login page, a temporary cookie may be set to determine if your browser accepts cookies. This cookie contains no personal data and is removed when you close your browser.

When you log in to the site, cookies may also be used to store:

• Login information
• Display preferences

Embedded Content from Other Websites

Pages on this website may include embedded content such as:

• Videos
• Images
• Articles

Embedded content behaves in the same way as if you visited the external website directly.

These external websites may:

• Collect data about you
• Use cookies
• Embed additional tracking
• Monitor your interaction with their content

Data Retention

If you leave a comment on the website, the comment and its metadata may be retained indefinitely. This allows us to recognize and approve follow-up comments automatically.

For users who register on the website, we store the personal information provided in their user profile. Users may:

• View their personal information
• Edit their personal information
• Delete their personal information

Website administrators may also view and edit this information.

Your Rights Over Your Data

If you have an account on this site or have left comments, you may request:

• An exported file of the personal data we hold about you
• That we delete any personal data we hold about you

This does not include data we are required to keep for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Contact Information

If you have any questions about this Privacy Policy or how your personal information is used, please contact us.

Stars and Stripes Plumbing
Website: https://starsandstripes.plumbing
Email: service@starsandstripes.plumbing
Phone: (425) 244-6349